Trademark/Copyright

Cloudy24 respects intellectual property rights and expects its customers to do the same. This policy has been established under the Copyright Act, 1957 (as amended), the Trade Marks Act, 1999, and the Information Technology Act, 2000 (Section 79) to address trademark and copyright infringement claims involving content hosted on our platform.

Domain Name Dispute Claims

If your concern relates to a registered domain name, please refer to the Uniform Domain Name Dispute Resolution Policy (UDRP). Domain name disputes must be directed either to the registrant or to an ICANN-approved arbitration provider. This policy specifically excludes domain name disputes and applies only to trademark and copyright complaints relating to other Cloudy24 products and services.

Copyright and Trademark Claims

To notify Cloudy24 of a copyright or trademark violation, follow the instructions in (A) for trademark claims or (B) for copyright claims. If you are responding to an infringement notice, follow the Counter Notification procedure in (C).

A. Trademark Claims

If you hold a valid, registered trademark or service mark (registered with the Trade Marks Registry, India or another recognised intellectual property authority) and believe it is being infringed by content hosted on Cloudy24, send your claim to abuse@cloudy24.net with the subject line "Trademark Claim".

To be considered effective, a trademark infringement notice must include:

• The trademark, service mark, trade dress, or other mark claimed to be infringed, including registration number.
• The jurisdiction or geographical area to which the mark applies.
• Name, postal address, and telephone number of the mark owner.
• The goods and/or services covered under the mark.
• The date of first use of the mark.
• The date of first use of the mark in commerce in India.
• A description of how the mark is being infringed.
• Sufficient evidence that the infringing website is hosted by Cloudy24.
• The precise location (URL or email address) of the infringing content.
• A good faith declaration stating: (i) the website infringes the rights of another party; (ii) the name of the rights holder; (iii) the mark being infringed; and (iv) that use of the content is not authorised or defensible.

Upon receipt, Cloudy24 will investigate the claim and forward the notification to the alleged infringer. During the investigation, Cloudy24 may, at its sole discretion, temporarily remove or disable access to the allegedly infringing material. If the claim is found legitimate, Cloudy24 may suspend the account or deny continued access to the infringing material. If not legitimate, access will be restored.

Customers registering domain names through Cloudy24 are bound by the UDRP. Nothing in this policy supersedes the UDRP or its obligations in the context of domain name disputes.

B. Copyright Claims

If you hold a bona fide copyright (under the Copyright Act, 1957) and believe it is being infringed by content hosted on Cloudy24, send your claim to abuse@cloudy24.net with the subject line "Copyright Claim".

To be considered effective, a copyright infringement notice must include:

1. An electronic or physical signature of the copyright owner or an authorised representative.
2. Identification of the copyrighted work claimed to be infringed (or a representative list if multiple works are involved).
3. Identification of the infringing material and its location (URL) sufficient for Cloudy24 to locate it.
4. Contact information for the Complaining Party (name, address, phone number, and email).
5. A statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent, or the law.
6. A declaration that the information provided is accurate and that you are the owner or authorised to act on behalf of the owner of the right allegedly infringed.

Upon receipt, Cloudy24 will investigate and forward the notification to the alleged infringer. Cloudy24 may, at its sole discretion, temporarily remove or disable access to the infringing material during the investigation. If the claim is found legitimate, Cloudy24 will continue to deny access. If not legitimate, access will be restored.

C. Counter Notification

If you have received an infringement notice and believe the material was removed or disabled in error, you may submit a Counter Notification to abuse@cloudy24.net including:

1. Your electronic or physical signature.
2. Identification of the material removed and its location before removal.
3. A declaration that you have a good faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the competent courts in Delhi, India, and will accept service of process from the Complaining Party or their authorised representative.

Upon receipt of a valid Counter Notification, Cloudy24 will provide a copy to the Complaining Party and may restore the removed material within 10 to 14 business days, unless the Complaining Party notifies Cloudy24 that it has filed a court action to restrain the alleged infringing activity.

D. Repeat Infringers

It is Cloudy24's policy to terminate, in appropriate circumstances, the accounts of customers who are repeat infringers of copyrights, trademarks, or any other intellectual property rights. Accounts with multiple upheld infringement complaints will be suspended or permanently terminated without refund.

Governing Law

This policy is governed by the laws of India, including the Copyright Act, 1957, the Trade Marks Act, 1999, and the Information Technology Act, 2000. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of courts in Delhi, India.